00:56 25 Mar 21
Hired Award Plus Plumbing to diagnose and correct an issue where hot water would run out after a very short time. Alex responded immediately and offered a few suggestions over the phone before any visit. When it was determined that the issue would be challenging, Alex was thorough in his investigation and concluded that several issues were having an effect at once. Parts were then ordered and replaced efficiently, which has completely resolved the issue - no more cold showers!
21:35 20 Mar 21
Alex supplied and installed 2 toilets (condo) within a week of contact. His price for Toto was unbeatable incl. disposal and all heavy lifting. He gave an itemized quote, requested photos & measurements before ordering.Professional, efficient, punctual, calls in advance, pays attention to every detail, fast responses and is very easy to reach. Excellent cleanup too. He even used two separate drop cloths for each WR, removed all packaging, cartons, etc. He's willing to answer questions while working, gives imp. tips and any follow-up calls to help. All pandemic precautions were in place. As a female, I also found him to be so safe, kind and polite.I highly recommend him for condo work - he's truly the best you could hire.
22:13 06 Mar 21
We used Alex from Award Plus Plumbing last month Our upstairs toilet was leaking into our basement ceiling. Alex came to our rescue. Alex was responsive, on time, professional, thoroughly investigated and explained the issue in detail and then fixed it. He was wonderful to meet and we would most definitely use Alex again and recommend his services. Wonderful gentleman and professional and expert plumber! Thanks Alex for a great job which was fixed promptly without incident!
01:57 17 Feb 21
I've used Alex of Award Plus for a number of repairs and upgrades over the past few years and I would definitely recommend this company. Punctual, professional, excellent quality of work, and we can't leave out his awesome sense of humour!!. I recently had a major flood in my basement and in a panic I phoned Alex for help. His calm and in control conversation helped calm me down and put things in perspective. Thank you Alex !
22:20 11 Jan 21
These guys were amazing. I will be honest ever since I have seen marketplace on CBC, I have been extra cautious when hiring someone to fix issues around the house. However, these guys are really good. Will came to the house on time, fixed the toilet and did through testing. He answered all my questions and cleaned up everything before he left. Super considerate during COVID, had his masks on and did paperless transaction. They were also affordable option. One thing I really liked was the night before they were supposed to come in, the owner asked to send pictures to do an assessment of what was going on. Which I really appreciated. They did the job with the quote they have given me and had no extra charge. If you want to hire someone who is licensed and professional, go with these guys.
02:03 29 Oct 20
I finally found the BEST PLUMBING service provider ever. Alex was in and out in a jiffy with a job completed 100% on point. With his background knowledge of the trades it was a learning experience to just chat with him. The posi-temp cartridge in the tub was stuck and he was able to get it out and replace it. After the job was done, it was unbelievable see the shower handle operate with one finger. The internal toilet leak had cost us 100s of dollars and he replaced the cheaper plastic fittings with the quality brass ones. Although his prices were high, but after seeing his work and the quality of the materials he uses, the price was justified. Moreover he said he guarantees his work for 6 months. I'd highly recommend Alex from AwardPlus Plumbing and Drains for all your plumbing needs. There is nothing you cannot do or try to do but if you need to get a job done, leave it to the expert - Alex.
19:03 22 Sep 20
Called Alex today to fix the basement laundry room faucet in my mother-in-law's house. Said that he would be there between 1:00 PM and 3:00 PM and showed up at 12:45 PM and had replaced the faucet in hardly any time at all. Very professional and sociable. Would not hesitate to use him again.
23:20 26 Aug 20
Great professional service! Fixed in a flash learned about gaskets.
22:12 08 Aug 20
Alex is a true professional (punctual, very competent, thorough, honest, and very polite)!!!!
18:12 16 Jul 20
16:56 25 Jun 20
Alex is the best! Knowledgeable, cost effective and takes his time to make sure you are satisfied with his workWould happily use these guys again and easy recommendation to others.Don’t bother looking for other plumbers. Choose award plus every time
19:44 02 Jun 20
Thank you Award Plus for providing great service at a reasonable price. Will was great and very personable! He was helpful and provided great quality work and ensured everything worked before leaving! Definitely recommend Award Plus for any plumbing needs.
02:08 13 May 20
It is with great pleasure that I write this review for Award Plus Plumbing. We enlisted their services for a dishwasher and kitchen faucet installation and more recently a plumbing related leak. Here are the reasons why one should hire Alex and his team:1. Alex was diligent in answering his calls, thus, scheduling an appointment was easy.2. Alex has both an Engineering background and is a Master Plumber, as such, he was able to explain how he would solve our issues accurately and with a clear concise plan3. He was prepared with the appropriate tools/ plumbing parts and was beyond proficient in his ability to solve any plumbing related issue he faced4. Unlike other companies, he did not turn away work because of how far he had to travel.5. They care about their customers. This was exemplified by the service they provided me during the COVID-19 lockdown.During the COVID-19 lockdown, I enlisted Award Plus Plumbing to repair a leak from a corroded drain pipe. Alex quickly sent out his team member Will. Prior to entering my home and without prompting, Will sanitized his hands, put on a new 3M N95 Mask, re-sanitized his hands, put on gloves, put on goggles, and re-sanitized his gloves. He also sterilized his tools and equipment with Lysol. His actions instantly put us at ease. He cared about our safety! Will took his time and provided excellent workmanship. He changed the whole vanity drain pipe and made sure the cabinet was protected during the soldering process. He installed a beautiful new pop-up drain stopper. Once the repair was completed he checked our washroom faucet and even changed our aerator to ensure better water flow. Before leaving he asked how our dishwasher and kitchen faucet were functioning and whether we had any issues to address. He is a true professional and truly cares about his customers.Don’t hesitate to call Award Plus Plumbing for all your plumbing needs. You will get fast, honest and great quality service all at a reasonable cost.
02:44 05 May 20
ALEX IS THE BEST PLUMBER IN THE ENTIRE WORLD AND I ENCOURAGE EVERYONE TO USE HIS SERVICES WHEN NEEDED. I WILL NOT HESISTATE TO USE AWARD PLUS: PLUMBING AND DRAINS IN THE FUTURE BECAUSE OF ALEX AND HIS TOP NOTCH WORK.HE IS SUPER PROFESSIONAL, DOES GREAT QUALITY WORK, IS VERY RESPONSIVENESS, GIVES YOU GREAT VALUE FOR WHAT YOU PAY AND HE IS ALWAYS ON TIME FOR APPOINTMENTS.I had a leak in my main floor powder room and after trying for a month to solve the problem on my own and going through a couple other plumbers, I decided to give Alex a call. It was the best decision I ever made.Alex was so direct yet friendly and very straight to the point. He told me it could be a few issues with the toilet itself (and he listed them out). I sent him pictures of the toilet and washroom and within minutes he responded! He was so knowledgeable that it made me feel at ease that the issue would be resolved.He also told them it would be very costly to try to fix the issue but that he could do it. Other plumbers simply refused to try to fix the current toilet since it required a lot of time and effort and troubleshooting.In the end, we decided a new toilet was best to correct the issue once and for all. I really trusted Alex’s judgment and I’m glad I did. He was able to source a new toilet from me directly from his supplier for 20% less than what the retailers were charging! Not only that, but he could get the toilet within a few business days. With the big-box retailers, I would have to wait weeks, maybe even months for a new toilet!Alex was so on top of the ball with everything! He notified me as soon as the new toilet arrived and when I would message him back he would always respond within the hour. He showed up exactly on time and had the new toilet installed within 45 minutes. He even took a look at my upstairs toilet which was making water sounds as a courtesy.I really appreciated his advice, guidance and professional service the whole time. He was truly a nice guy and answered all of my 100 questions without getting annoyed or upset. Service with a smile! He helped me take the old toilet to the curb as well in order to save on the disposal fee.In the end, though the water/leaking/toilet issue was a headache, I am glad we had Alex and Award Plus Plumbing on our side to fix the issue. I can rest assured knowing Alex installed the new Toto toilet for me and even though I know I will not need it, having his warranty is a great backup in case anything goes wrong.I would not hesitate to use their services again for any of my plumbing and drain issues. The prices were fair (not the cheapest) but the value and great customer service and professional is what you are paying for and getting. I will recommend them to all of my family and friends!
03:28 17 Jan 20
So happy with the service I received from Alex and Will. They are extremely efficient, reliable, and reasonably priced. I would recommend them for sure!
05:09 11 Jan 20
Very professional, on time and exceptional service done in a timely manner. Quick response to initial request.
18:27 25 Dec 19
The best plumber company in GTA!
16:27 26 Aug 19
Great service! Alex was very knowledgable and quickly identified and solved the issue. Highly recommend.
00:43 27 Jun 19
We had a water supply pipe disconnect from a joint over the weekend and called around to a number of plumbers to come fix it. We settled on Alex because he immediately understood what the issue was and how to fix it, quoted us a reasonable price, and promised he would come the same day. He did everything he said he would and was efficient and polite. The next day we unfortunately had another plumbing issue completely unrelated to first and we called Alex again. He was at our place within a few hours and took care of it. We would not hesitate to recommend Alex to anyone looking for a good plumber at a reasonable rate. We hope we do not have any more plumbing issues, but we know who we will call if we do!!
03:23 05 May 19
I was in need of having a burst pipe repaired and Alex was incredibly helpful and prompt to make sure it got taken care of as soon as possible. His team fixed the pipe fairly quickly and offered a great warranty should anything go wrong with it in the near future.Thanks a lot guys, I can say I highly recommend Award Plus!