17:06 05 Oct 22
After soliciting more than a few quotes to repair a leaking shower, I chose to work with Alex and Award Plus. He was prompt and communicative through the process, and patient in explaining the steps needed to repair my leaking shower.He arrived on time with the parts needed, repaired everything within an hour, and even gave tips on how to extend the life of the new parts he installed.As a first time homeowner, you always hope to meet a professional with whom you can build a long-term service relationship, and I will certainly book this company again for my future plumbing needs.
10:51 23 Sep 22
Alex is spot on. Great communication, service and reliability.Thanks again for helping us.
22:15 05 Aug 22
I was very fortunate to have Will come fix my toilet and shower. He was punctual, friendly and went above and beyond showing up to fix my problems last minute. Whoever hired him at Awardplus, I tip my hat off to them as they hired a 5star plumber!!!I will definitely use this company again and I highly recommend Will if you want the Best!!!👌
15:52 22 Jun 22
I highly recommend Alex for you next plumbing job. Commuinications was amazing and helped walk me through several options for my toilet replacement. Will definitely use him again!
08:38 13 Jun 22
With a slow-draining bathtub and what looked like corrosion of the pipes beneath my basin, I needed help! But I was a little hesitant about the referrals I’d gathered. I declined the recommendations of my property manager, a good friend and two HomeStars companies and was happy and relieved when I went, instead, with my gut and selected Award Plus: Plumbing & Drains.Responding to my emailed request with a sense of humour and a great deal of knowledge about the business, Alex was able to offer an initial assessment over the phone and to suggest a solution for me. On the day of my appointment, Will arrived promptly and did a terrific job with the drain in my tub. He then polished off the corrosion that was visible on my basin pipes (at no charge) and confirmed Alex’s assessment that that the rust was on the outer surface only. For now, there was no need to replace the pipes. He was kind enough to recommend alternative stoppers for my drains and to even tell me about the DIY workshops offered by a local hardware store when I mentioned a small job I wanted to do myself. Prompt, kind, detailed and efficient service - and all at a price less than was originally quoted! I’m so glad that I spotted the Award Plus van with its turquoise and black banner as it passed me on the street one day! Thank you, Will and Alex!
22:47 24 May 22
I wish all contractors were as professional as Alex is on the job. On time, within stated costs, even good after service.
19:06 26 Apr 22
21:06 31 Mar 22
We had a random leak near our bathroom around 4pm last Thursday. Will came highly recommended so we gave him a call. He was clearly busy but came at 7pm. He was so kind and professional, and explained exactly what he was looking for. He was able to locate the leak and confirm it was not coming from the pipes, but the roof, as we suspected.Even though I am still dealing with the leak, which is causing me a lot of stress, I know I have a reliable, kind plumber for any future issues.Silver linings people.
21:02 26 Mar 22
Thank you to Alex and Will!I would like to give a special shout out to Will. He was very friendly, professional, and knowledgeable. It was a last minute call and late on a Friday and Will still showed up with a smile on his face. We really appreciated him accommodating us. I will definitely call them again in the future!
15:02 28 Feb 22
Excellent!Issue diagnosed immediately and addressed accurately. We called Award Plus for a second plumbing issue (not related to the first) and we were equally happy with the thoroughness and professionalism. We have recommended Award Plus to family and friends. And, should another plumbing issue arise we will be calling Award Plus Plumbing again.
17:51 10 Jan 22
When I called Alex answered and after sending him a video, he called back immediately and provided a quote. Even more impressive was that it was late on a Friday and he showed up within 90 minutes. Service was completed and the overall experience was professional and fair priced. Thank you Alex!
22:24 18 Nov 21
01:01 17 Nov 21
Alex and Will are always professional and amazing at what they do. I have used them a number of times and would not hesitate to recommend them to any of my friends and neighbors. They are very competitive in pricing and always do a great job of taking care to clean up after doing the job. Will always tries to find an ever better solution to make things work better than they were prior to them coming to fix the issue. A++++
13:26 10 Nov 21
Did return my call or querry
01:01 21 Sep 21
Spoke with Alex and he was friendly and professional. I Explained the problem and Alex was straightforward on what has to be done. Alex showed up 24hrs later ( Aug 30, 2021) from our initial call. Service was very satisfactory on top of his professionalism. I would recommend Alex to my friends and relatives given the chance. I already recommended Alex to my neighbour. My apologies for a late review.
16:05 14 Sep 21
I hired Award Plus Plumbing to fix a leaky shower handle. Will was professional, punctual and honest. He repaired the leak and went above and beyond fixing a clogged sink, because they care about their clients. EXCELLENT CUSTOMER SERVICE. I will recommend this company to my family and use them again. Best plumbing company in the GTA.
13:57 19 Aug 21
I have used award plus plumbing in the past and because of the incredible work that Alex does I called him again when the shower started leaking . As usual Alex answers text immediately and sets up an appointment extremely fast . His very knowledgeable and goes above and beyond . I highly recommend this plumbing company.
14:04 06 Jul 21
I hired Alex and his crew to replace the sump pump system in my basement. The builder of my home did not use the proper pipe so soil started to leak through the pipe and fill into the well. Alex and his crew excavated the floor to remove the old pipe and install a new container that was made for sump pumps, installed a new pump and also fixed the outdoor piping (which was not up to code from the original builder). His crew was on time and was very knowledgeable. He did not overcharge me for the pump or labour which was great. I am happy to have found a reliable and trustworthy plumber. I will call Award Plus Plumbing for all my future plumbing needs.
Bernardo “Bernie” Baluyut
03:21 20 Jun 21
14:56 18 May 21
Absolutely amazing responsiveness and service. Will was professional, knowledgeable and able to investigate the leak, replace the toilet and repair the sink all in one evening. I will never use any other company for my plumbing needs!
00:56 25 Mar 21
Hired Award Plus Plumbing to diagnose and correct an issue where hot water would run out after a very short time. Alex responded immediately and offered a few suggestions over the phone before any visit. When it was determined that the issue would be challenging, Alex was thorough in his investigation and concluded that several issues were having an effect at once. Parts were then ordered and replaced efficiently, which has completely resolved the issue - no more cold showers!
22:13 06 Mar 21
We used Alex from Award Plus Plumbing last month Our upstairs toilet was leaking into our basement ceiling. Alex came to our rescue. Alex was responsive, on time, professional, thoroughly investigated and explained the issue in detail and then fixed it. He was wonderful to meet and we would most definitely use Alex again and recommend his services. Wonderful gentleman and professional and expert plumber! Thanks Alex for a great job which was fixed promptly without incident!
01:57 17 Feb 21
I've used Alex of Award Plus for a number of repairs and upgrades over the past few years and I would definitely recommend this company. Punctual, professional, excellent quality of work, and we can't leave out his awesome sense of humour!!. I recently had a major flood in my basement and in a panic I phoned Alex for help. His calm and in control conversation helped calm me down and put things in perspective. Thank you Alex !
22:20 11 Jan 21
These guys were amazing. I will be honest ever since I have seen marketplace on CBC, I have been extra cautious when hiring someone to fix issues around the house. However, these guys are really good. Will came to the house on time, fixed the toilet and did through testing. He answered all my questions and cleaned up everything before he left. Super considerate during COVID, had his masks on and did paperless transaction. They were also affordable option. One thing I really liked was the night before they were supposed to come in, the owner asked to send pictures to do an assessment of what was going on. Which I really appreciated. They did the job with the quote they have given me and had no extra charge. If you want to hire someone who is licensed and professional, go with these guys.
02:03 29 Oct 20
I finally found the BEST PLUMBING service provider ever. Alex was in and out in a jiffy with a job completed 100% on point. With his background knowledge of the trades it was a learning experience to just chat with him. The posi-temp cartridge in the tub was stuck and he was able to get it out and replace it. After the job was done, it was unbelievable see the shower handle operate with one finger. The internal toilet leak had cost us 100s of dollars and he replaced the cheaper plastic fittings with the quality brass ones. Although his prices were high, but after seeing his work and the quality of the materials he uses, the price was justified. Moreover he said he guarantees his work for 6 months. I'd highly recommend Alex from AwardPlus Plumbing and Drains for all your plumbing needs. There is nothing you cannot do or try to do but if you need to get a job done, leave it to the expert - Alex.
19:03 22 Sep 20
Called Alex today to fix the basement laundry room faucet in my mother-in-law's house. Said that he would be there between 1:00 PM and 3:00 PM and showed up at 12:45 PM and had replaced the faucet in hardly any time at all. Very professional and sociable. Would not hesitate to use him again.
23:20 26 Aug 20
Great professional service! Fixed in a flash learned about gaskets.
22:12 08 Aug 20
Alex is a true professional (punctual, very competent, thorough, honest, and very polite)!!!!
18:12 16 Jul 20
16:56 25 Jun 20
Alex is the best! Knowledgeable, cost effective and takes his time to make sure you are satisfied with his workWould happily use these guys again and easy recommendation to others.Don’t bother looking for other plumbers. Choose award plus every time
19:44 02 Jun 20
Thank you Award Plus for providing great service at a reasonable price. Will was great and very personable! He was helpful and provided great quality work and ensured everything worked before leaving! Definitely recommend Award Plus for any plumbing needs.
02:08 13 May 20
It is with great pleasure that I write this review for Award Plus Plumbing. We enlisted their services for a dishwasher and kitchen faucet installation and more recently a plumbing related leak. Here are the reasons why one should hire Alex and his team:1. Alex was diligent in answering his calls, thus, scheduling an appointment was easy.2. Alex has both an Engineering background and is a Master Plumber, as such, he was able to explain how he would solve our issues accurately and with a clear concise plan3. He was prepared with the appropriate tools/ plumbing parts and was beyond proficient in his ability to solve any plumbing related issue he faced4. Unlike other companies, he did not turn away work because of how far he had to travel.5. They care about their customers. This was exemplified by the service they provided me during the COVID-19 lockdown.During the COVID-19 lockdown, I enlisted Award Plus Plumbing to repair a leak from a corroded drain pipe. Alex quickly sent out his team member Will. Prior to entering my home and without prompting, Will sanitized his hands, put on a new 3M N95 Mask, re-sanitized his hands, put on gloves, put on goggles, and re-sanitized his gloves. He also sterilized his tools and equipment with Lysol. His actions instantly put us at ease. He cared about our safety! Will took his time and provided excellent workmanship. He changed the whole vanity drain pipe and made sure the cabinet was protected during the soldering process. He installed a beautiful new pop-up drain stopper. Once the repair was completed he checked our washroom faucet and even changed our aerator to ensure better water flow. Before leaving he asked how our dishwasher and kitchen faucet were functioning and whether we had any issues to address. He is a true professional and truly cares about his customers.Don’t hesitate to call Award Plus Plumbing for all your plumbing needs. You will get fast, honest and great quality service all at a reasonable cost.
03:28 17 Jan 20
So happy with the service I received from Alex and Will. They are extremely efficient, reliable, and reasonably priced. I would recommend them for sure!
18:27 25 Dec 19
The best plumber company in GTA!
16:27 26 Aug 19
Great service! Alex was very knowledgable and quickly identified and solved the issue. Highly recommend.
00:43 27 Jun 19
We had a water supply pipe disconnect from a joint over the weekend and called around to a number of plumbers to come fix it. We settled on Alex because he immediately understood what the issue was and how to fix it, quoted us a reasonable price, and promised he would come the same day. He did everything he said he would and was efficient and polite. The next day we unfortunately had another plumbing issue completely unrelated to first and we called Alex again. He was at our place within a few hours and took care of it. We would not hesitate to recommend Alex to anyone looking for a good plumber at a reasonable rate. We hope we do not have any more plumbing issues, but we know who we will call if we do!!
03:23 05 May 19
I was in need of having a burst pipe repaired and Alex was incredibly helpful and prompt to make sure it got taken care of as soon as possible. His team fixed the pipe fairly quickly and offered a great warranty should anything go wrong with it in the near future.Thanks a lot guys, I can say I highly recommend Award Plus!